SmartCarve questions & answers

Controls and manages laser quipment operations
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Question by Rania
85 views
October 9, 2023

My Smart Carve programm crashes all the time. What can i do?

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Answer by Akash Shah

To resolve the issue of Smart Carve program crashing, you can try a few troubleshooting steps. First, make sure your computer meets the system requirements for Smart Carve. Additionally, check if there are any available software updates or patches for Smart Carve and install them. Restarting your computer or reinstalling the program might also help. If the crashing persists, you can reach out to the technical support or community forums of Smart Carve for further assistance.

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Question by Hicham
81 views
July 23, 2023

Hi there, I’m very new to smart carve. I bought a second hand machine with yueming control panel and smart carve software with dongle. Machines works very well, but can’t seem to have it connected to the machine and this window on smart carve doesn’t seem to appear?? Can anyone please advise ?

Swati Dubey
Answer by Swati Dubey

Without more specific information, it is difficult to determine the exact issue. However, it is recommended to check the software settings, ensure proper machine connectivity, and consult the SmartCarve user manual or support for specific troubleshooting steps.

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Question by Roberto Edon jr
83 views
April 24, 2022
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Question by Guest
2K views
March 10, 2017

My computer crashed and I need help setting up SmartCarve 4.3 to get my machine back up and running. Got program installed and need help setting up driver and laser bed paremeters etc. Please help!

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Answer by Alex Urbach

I recommend downloading the user guide where everything about the software is explained. I couldn't find a website with exact instructions on how to properly set up the software, but the user guide should provide all the necessary information related to the way the software can be configured based on your needs and for your machines.


Access the following PDF file to document yourself for this operation: http://file.ymlaser.com/YMlaserfiles/YMfiles/Software/Manual/English/Controller1/Software_Manual_for_Smartcarve41.pdf

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Question by Naut Hnim
2K views
March 24, 2015

I'm having trouble with Smartcarve. Can't find softdog. Is it because I didn't connect to a laser cut machine or I have 2 install some kind of driver? I wanna do the work on my laptop without connecting the machine. Is it possible?

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Answer by Julia Bocchetta

The "softdog" is a USB dongle which contains the drivers. Also, the machine is required to be connected to the PC so the SmartCarve will work normally. Unfortunately, this is all the information I could find. To download the drivers, use the Google Search results list. There are pages hosting the driver for your laser machine.

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Question by Alex D
434 views
February 16, 2017

I clicked on standard view by mistake and now, I no longer have access to the layer list. How do I recover the layer list? Thank you.

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Answer by Alex Urbach

I've downloaded SmartCarve, but it's impossible to test it since it requires the HASP device. It's not enough to simply install the program because upon starting it, a message will say that the HASP device and driver are missing. I recommend you check the main menu and options found in that menu, especially in the Window section from where you can remove various layers. Additionally, access the installation folder and look for INI files. Backup them and then restart the application and it should appear the same.

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Question by daniel
391 views
July 4, 2015

I just bought a laser and it came with SmartCarve. Can you tell me why SmartCarve 4.3 would not be able to be run by a simple VBScript file? Controlling the software via the keyboard is possible, but none of the accelerator keys can be controlled by a simple script file. I'm just trying to import a file over and over again without having to use a mouse or keyboard all the time. I notice that the version of 4.3 that I have is labeled BETA in the Help\About window. Any suggestions?

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Answer by Sean Hill

You can't use a VBscript file with SmartCarve because it doesn't support one. I have searched the web for this combination/possibility but it's not possible. However, you can program the software with AutoIT. AutoIT is an application that allows you to create scripts to automate tasks on your desktop. You can control and perform any action you like.


Download AutoIT: https://www.autoitscript.com/site/autoit/


Note: You also have all the documentation available to finish this job.

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Question by Guest
390 views
May 22, 2014

Is Smartcarve compatible with Windows 7?

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Answer by Julia Bocchetta

Yes, the application is compatible with the Windows 7 operating system. To obtain the software as well as getting additional information, visit the website which contains all this information. In Windows 7, right click and select Run as Administrator when you're about to install it.

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Question by Guest
231 views
June 19, 2015
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Answer by Julia Bocchetta

SmartCarve is a good application to start with, but for a recommended one you will need to check the results from Google. There are too many applications with all kind of system requirements and not all might work with your CNC Router although this term is vastly mentioned.


Google Search: https://goo.gl/3TnEV5


There is also a comprehensive guide about this topic on Hackaday website. You can access it through the following link: https://goo.gl/xUt695

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Question by Rena S.
229 views
July 4, 2018

I have a CamFive laser with a dongle and am using Smartcarve software. The dongle only works on 2.0 usb. My laptop only has 3.0 usb. I have tried hubs but since if does not connect direct to computer it still does not work. Any updates form Smartcarve dongle using a 3.0 usb??

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